After an incident
In an accident? Here’s what to do.
Take a breath — you’re looked after. Stay calm, make sure everyone is safe, then call us. A real person walks you through the next steps and we coordinate the rest, so you’re back on the road as quickly and safely as possible.
Step by step
A calm sequence for a difficult moment.
Four simple steps from the roadside to back at work. There’s no rush and nothing to figure out alone — we handle the coordination.
Ensure safety first
Move to a safe location if you can, switch your hazard lights on, and check on anyone involved. Nothing matters more than people being safe.
Call us
Phone us straight away on 0404 161 694. A real person answers and helps you through the next steps — no forms to wrestle with at the roadside.
We coordinate
Repairers and next steps are arranged on your behalf, so the logistics are handled while you focus on what matters most — minimising downtime.
Back to work
The aim is always to get you safely back on the road, so a difficult day costs you as little time off the road as possible.
You’re not on your own
An incident shouldn’t cost you your week.
Every day off the road is a day you can’t work. As a member, the priority is keeping your downtime short — coordinated repairs and clear next steps mean fewer days idle and a faster, safer return to the road.
Not a member yet? Joining means this kind of coordinated support is there the moment you need it.
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