Resources
Driver support guides & resources
Practical, plain-language guides for taxi, rideshare, hire car and courier drivers across Melbourne and Victoria — what to do after an accident, the photos to take, and how to reduce downtime.
Guides
What to Do After a Taxi Accident in Melbourne
A practical, step-by-step guide for taxi drivers on what to do after an accident in Melbourne — staying safe, gathering details, and getting support.
Read the guide →What to Do After a Rideshare Accident
A step-by-step guide for rideshare drivers on what to do after an accident — safety first, gathering details, platform trip records, and getting support.
Read the guide →Photos to Take After a Vehicle Accident
A simple checklist of the photos to take after a vehicle accident — damage, scene, number plates and details — to help support the claims process later.
Read the guide →How Commercial Drivers Can Reduce Downtime After an Accident
Practical ways commercial drivers can reduce vehicle downtime after an accident — acting quickly, organising details, and coordinating repairs.
Read the guide →Taxi vs Rideshare Accident Support: What Drivers Should Know
How accident support works for taxi and rideshare drivers, what the two have in common, and where the details differ — a plain-language guide.
Read the guide →