Guide
What to Do After a Taxi Accident in Melbourne
An accident is stressful, and when you drive a taxi for a living the pressure is even greater. This guide walks through the practical steps to take after a taxi accident in Melbourne, so you can stay calm, protect yourself, and get support.
1. Make sure everyone is safe
Your safety and the safety of others comes first. Check on your passengers and anyone else involved. If anyone is hurt, call 000. If it is safe, move your vehicle out of traffic and turn on your hazard lights.
2. Exchange details
Swap names, phone numbers, licence details and vehicle registrations with the other driver. If they share their insurer, note that too. Stay calm and factual — you do not need to admit or assign fault at the scene.
3. Take photos and notes
- The damage to all vehicles, from a few angles
- The wider scene, road and any traffic signals
- Number plates and the other driver’s licence if they agree
- The date, time and exact location
4. Report it if needed
Report the accident to police if someone is injured, if a vehicle needs to be towed, or if the other party refuses to exchange details. Note any police report or event number.
5. Contact Prime Commercial Club
Once you are safe, contact Prime Commercial Club. As a membership-based driver support association we will guide you through what happens next and coordinate repairs and support — helping you get back on the road as quickly as circumstances allow.
Frequently asked questions
Should I admit fault after a taxi accident?
Stay calm and factual, and stick to exchanging details. You do not need to admit or assign fault at the scene — that is worked out later based on the circumstances.
Who do I call after a taxi accident?
Call 000 if anyone is injured. Once you are safe, contact Prime Commercial Club for guidance and to coordinate the next steps.
Disclaimer: Prime Commercial Club Inc. operates as a membership-based support network. The organisation does not act as an insurer, financial institution, or legal advisor. Assistance is provided in accordance with membership terms and availability, and is subject to internal policies.